Privacy Policy
Effective 2026-10-05 ยท 2026-10-05
19Pine Corp., a Delaware corporation ("Pine," "we," "us"), operates pinecomputer.io. This policy covers personal information collected through this website and communications about it.
The Pine Computer console, API, hosted computers and other product services are outside the scope of this website notice. Their data processing is governed by the applicable service privacy notice, customer agreement and any data processing agreement. Visiting this website does not change those agreements. Contact us if you need the terms that apply to your service.
Information we collect
When you contact us, we receive the information you choose to send, such as your name, email address, organization and message. Please do not send passwords, payment card details or sensitive customer data in a website inquiry.
Our hosting and security providers may process technical information when you visit, including your IP address, browser and device information, request time, referring page, requested URL and security events. This website does not itself create a product account or collect payment details.
We use Google Analytics to understand how the website is used, such as which pages are visited, how visitors arrive and how long they stay. It receives the pages you view, your browser and device information, the referring page and an approximate location derived from your IP address.
How we use information
We use information to operate, protect and improve the website, respond to inquiries, maintain business correspondence, investigate abuse and meet legal obligations. Where a legal basis is required, we rely on our legitimate interests in these activities, steps you request before entering a contract, legal obligations, or consent where required.
If you receive optional marketing emails from us, you can unsubscribe using the link in the message or by contacting us. That choice does not prevent us from responding to your requests or sending necessary service notices under a separate customer relationship.
Who receives information
We may share information with providers that host and secure the website, measure how it is used (Google) or support our communications, and with professional advisers when needed. We may disclose information to comply with law, respond to valid legal requests or protect rights and safety. Information may be transferred in a merger, acquisition or other business transfer, subject to applicable law.
Links to the console, documentation and other websites take you to services with their own terms and privacy practices. This notice does not describe the information an AI agent processes during a computer session.
Cookies, analytics and browser storage
Google Analytics uses cookies to recognize a returning browser. In the European Economic Area, the United Kingdom and Switzerland, it does not set those cookies, and visits there are measured without them. The website does not use advertising cookies, and analytics data is not used for advertising.
Hosting and security infrastructure may use cookies or similar technologies to serve requests and prevent abuse. Request logs can record a visit even without cookies. You can manage cookies through your browser settings, and you can opt out of Google Analytics with Google's browser add-on; blocking cookies may affect access protections.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including responding to inquiries, security, legal compliance and resolving disputes. The relevant period depends on the type of record and its purpose. We delete or anonymize information when it is no longer needed, subject to applicable legal requirements.
We use reasonable safeguards to protect information against unauthorized access, loss and misuse. No method of transmission or storage is perfectly secure. Information may be processed in the United States and other countries where our providers operate. Where required by law, we use appropriate safeguards for international transfers.
Your rights and choices
Depending on the law that applies to you, you may have rights to request access, correction, deletion or a copy of your personal information, to restrict or object to processing, or to withdraw consent. Contact us to exercise a right. We may verify your identity and authority before responding. We will not discriminate against you for exercising applicable privacy rights. Where applicable, you may complain to your data protection authority.
We do not sell personal information collected through this website or share it for cross-context behavioral advertising. This website does not use personal information for targeted advertising. For requests about product account or session data, contact the provider identified in your service agreement; we can help direct your request.
Children
This website is intended for adult developers and business users, not children under 18. We do not knowingly collect personal information from children through the website. Contact us if you believe a child has provided personal information so we can investigate and remove it as appropriate.
Changes to this policy
We may update this policy as the website or our practices change. The effective date and version appear above. We will provide additional notice of material changes where required by law.
Contact support@19pine.ai.